Apex Performance Academy Terms & Conditions
Please read through our terms & conditions on our website before booking for a camp or clinic. Once you have completed your booking, you will agree to the terms and conditions as found on our website, www.apexperformance.co.nz.
- Apex Performance Academy utilises facilities that are governed by their own terms and conditions, rules and regulations, and health and safety policies. Apex Performance will adhere to all of these, and by accepting these terms and conditions you also do.
- Apex Performance Academy runs camps and clinics that can be seen as strenuous exercise and/or activities, and you agree to participate voluntarily knowing that there is risk of personal injury or death. Please consult a medical expert if you are uncertain if you can partake.
- Apex Performance Academy is in no way liable for any injury, loss of property or death when attending a camp or clinic.
- Apex Performance Academy will always aim to deliver all camps and clinics on time and as advertised, however these are subject to change or be cancelled without notice. Apex Performance Academy is not liable to refund or offer compensation of any kind for any camps or clinics that are late, changed or cancelled for any reason.
- Apex Performance Academy is not responsible for safeguarding your belongings when attending a camp or clinic.
- Apex Performance Academy has the right to refuse entry or bookings at any time. Our clinicians reserve the right to turn clients away for any reason they deem necessary.
- Apex Performance Academy uses social media as a driver of marketing and content creation. There may be times where videos and photos are taken during camp and clinics to be used for promotional material. If you prefer you, or someone you book in, to not be shown in photos or videos on social media, please inform the director or clinician before you begin.
- By booking into and participating in a camp or clinic, you automatically agree to these terms and conditions.
Pricing & Refunds
- All prices are reflected as New Zealand Dollars ($NZD) and transactions will be processed in New Zealand Dollars ($NZD). All prices, products, services and offers include GST.
- All prices are correct at time of online publishing. Prices are subject to change without notice.
- We reserve the right to amend pricing or printing errors
- Prices may fluctuate depending on the location of the camp or clinic based on the variable costs associated with different facilities
- All purchases are final. Apex Performance Academy does not offer refunds or credit on services or products for change of mind or any other reason. Consideration will be made case by case for injury or illnesses with a medical certificate.
- All bookings are not transferable between clients
- Apex Performance Academy reserves the right to bill the client for any additional bank fees or transaction costs that are associated with a disputed, failed payment, or refund.
Cancellation Policy
- Our cancellation policy is too ensure that our limited space camps and clinics are inclusive
- Cancellations are the responsibility of the person who booked. They must be sent in writing, with medical certificate if required, to the Apex Performance Academy Director at apexacademynz@gmail.com.
- We do not accept cancellations over the phone or social media.
- Cancellations within 24 hours of the camp or clinic will forfeit rights of a refund outlined above.
- Cancellations more than 24 hours are subject to the Apex Performance Academy director’s discretion.
- No-shows or absences will be noted for future bookings.
Privacy Policy
We are committed to ensuring that all data received by, or sent to, Apex Performance Academy is secure. However, it can be noted that all information being transferred over the Internet is not completely secure at any time.
Apex Performance Academy utilises the expertise of other companies to ensure that any collected information is safe and stored securely.